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Privacy PolicyThis Privacy Policy governs your BottleAuction.com account and the Information you provide on this BottleAuction.com Web site. A. Overview A. OverviewIn order to operate BottleAuction.com and to reduce the risk of fraud, BottleAuction.com must ask you to provide us with information about yourself and your credit card and/or bank account. This Privacy Policy describes the information, why we collect that information, and how we use it. BottleAuction.com takes your privacy seriously and will only use the information in accordance with the terms of this Privacy Policy. We will not sell or rent your personal information or provide any lists of our customers to third parties. However, as described in more detail in Part C below, there are limited Circumstances in which some of your information will be shared with third parties, under certain conditions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the BottleAuction.com Web site, whether the services are offered by BottleAuction.com or by its subsidiaries. Maintaining your privacy is important to us. B. Information We CollectInformation from third parties In order to protect all our customers against potential fraud, we verify with third parties the information you provide. In the course of such verification, we receive personal information about you from such services. In particular, if you register a credit card or debit card with BottleAuction.com, we will use card authorization and fraud screening services to verify that your information and address matches the information that you supplied to BottleAuction.com. If you register your online business with BottleAuction.com or if you send high overall payment volumes through BottleAuction.com, in some circumstances we will conduct a background check on your business by obtaining information about you and your business from a credit bureau or a business information service. We will generally conduct a credit check on you by obtaining additional information about you from a credit bureau, to the extent permitted by law. BottleAuction.com also reserves the right periodically to retrieve and review a business and/or consumer credit report for any account, and reserves the right to close an account based on information obtained during this credit review process. Customer Service Correspondence We retain these records in order to measure and improve our customer service and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law. C. Use And Disclosure Of Your Personal InformationInternal operations We collect, store, and process your personal information on servers located in the United States. We use the information we collect about you in order to 1) provide our services and process your transactions, 2) provide customer service, 3) determine your eligibility to receive offers for special features or products, such as discounts and listing privileges, and to improve our products and services. We give access to personal information about our users to our authorized representatives who require this personal information to fulfill billing and customer service requests. We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your e-mail address to confirm your opening of a BottleAuction.com membership account, to send you notice of payments that you owe, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional. Legal requests or investigations We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. Spam The security of your BottleAuction.com account also relies on your protection of your BottleAuction.com password. You should never share your BottleAuction.com password with anyone. BottleAuction.com will never ask you to send your password or other sensitive account information to us in an e-mail, though we may ask you to enter this type of information in a new window on the BottleAuction.com Web site, which will always have a URL beginning with https://www.BottleAuction.com /. Never respond to a suspicious e-mail request by replying to that e-mail or by providing any information, and we advise you to always open a new window to report any suspicious e-mail. BottleAuction.com will never e-mail you to ask you to update your information, nor will we send out any e-mail or other communication requesting your password, asking you to provide sensitive account information via e-mail, or linking to a Web site with a URL that does not begin with http://www.BottleAuction.com that is accessed thru your membership home page after login. If you wish to make changes to your personal information, we recommend you close all active Internet windows and open a new window to BottleAuction.com and then enact the desired changes. Any suspicious e-mails that do not conform to the conditions listed above should be treated as unauthorized and suspicious and should be reported to BottleAuction.com immediately. Please send any reports of suspicious e-mail information requests to the Spoof E-mail Master at the following e-mail link: auctionadmin@BottleAuction.aspnow.com D. Accessing And Changing Your InformationYou can review the personal information you provided us and make any desired changes to such information or to the settings for your BottleAuction.com account at any time by logging in to your account on the BottleAuction.com Web site and entering the membership home page. You can view your bill status, and change your user information, billing data, user password, and username. You can also close your account through the BottleAuction.com Web site if you so desire. If you close your BottleAuction.com account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personal information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law. E. How To Contact UsIf you have any questions about this privacy statement or BottleAuction.com's information practices, please write to us at: BottleAuction.com P.O. Box 2146 VISTA CA 92085-2146 Or contact us by e-mail: admin@bottleauction.com |
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